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Evidence Guide: HLTAMBSC401B - Manage routine scene and promote public safety

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTAMBSC401B - Manage routine scene and promote public safety

What evidence can you provide to prove your understanding of each of the following citeria?

Attend non-emergency scene

  1. Position ambulance vehicle to facilitate access and departure while keeping safe all personnel and the vehicle
  2. Identify hazards, real or potential, where there are risks to participants or bystanders
  3. Identify and maintain lines of communication with others according to organisation policy and procedures
  4. Observe correct communication procedures in accordance with organisation policy and procedures
Position ambulance vehicle to facilitate access and departure while keeping safe all personnel and the vehicle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hazards, real or potential, where there are risks to participants or bystanders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and maintain lines of communication with others according to organisation policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Observe correct communication procedures in accordance with organisation policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take appropriate measures to ensure safety at the scene

  1. Position ambulance vehicle to protect self, partner and client(s)
  2. Wear personal protective clothing in accordance with operating procedures
  3. Utilise Ambulance resources and improvise as required to secure the scene
  4. Undertake appropriate roles as prescribed by Acts, regulations, organisation policy and procedure
  5. Minimise risk by enlisting hazard reduction agents to enable provision of treatment in hazard-free (or hazard-reduced) environment
  6. Ensure action is in accordance with standard local ambulance operation procedure
Position ambulance vehicle to protect self, partner and client(s)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Wear personal protective clothing in accordance with operating procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Utilise Ambulance resources and improvise as required to secure the scene

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake appropriate roles as prescribed by Acts, regulations, organisation policy and procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise risk by enlisting hazard reduction agents to enable provision of treatment in hazard-free (or hazard-reduced) environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure action is in accordance with standard local ambulance operation procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Represent and promote public safety issues

  1. Represent the organisation's position on particular issues in a way that acknowledges community concerns and promotes community awareness
  2. Use opportunities to explain and promote the organisation's activities and to enhance the organisation's public image
  3. Respond to community requests for information or participation to line with organisation policies and procedures
  4. Refer non-routine requests for information to an appropriate person
  5. Advise the community of a range of prevention and mitigation techniques
  6. Inform and skill community members to implement prevention and mitigation activities
  7. Assist the community to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs
Represent the organisation's position on particular issues in a way that acknowledges community concerns and promotes community awareness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use opportunities to explain and promote the organisation's activities and to enhance the organisation's public image

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to community requests for information or participation to line with organisation policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer non-routine requests for information to an appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise the community of a range of prevention and mitigation techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform and skill community members to implement prevention and mitigation activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist the community to initiate, develop and conduct prevention and mitigation techniques addressing their own particular needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation of performance in the workplace or in a simulated work situation

Where, for reasons of safety, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible.

Evidence must include demonstration over a period of time to ensure consistency of performance.

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

A working knowledge of command, control and coordination responsibilities

A range of presentation strategies and techniques

Communicating with wide variety of people

Evaluating activities

Interpreting comments

Legislative responsibilities relevant to provision of information

Listening to questions

Organisation policy relevant to provision of advice

Organisation's position on current issues

Relevant policies and procedures relating to routine scene management, including:

organisation policies and procedures

allied service procedures

state policies and procedures

Relevant national standards such as:

Australian Emergency Manual Safe and Healthy Mass Gatherings - Emergency Management Australia - Canberra - 1999

Emergency Risk Management and Process - Emergency Management Australia

Australia/New Zealand Risk Management Standard

Relevant hazards and potential hazards and their effect

Relevant recording procedures

Use of communications equipment and systems

Essential skills:

It is critical that the candidate demonstrate the ability to:

Follow an effective event plan for managing a routine non-emergency which provides for:

effective communications

rapid response

rapid and safe access and egress

safety of personnel

Effectively use stress management skills

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Promote, implement and manage work attitudes and practices that reflect awareness of the importance of a range of aspects of sustainability

Use problem solving skills including:

using available resources innovatively

analysing information

making decisions that ensure the routine management of a non-emergency

Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including:

asking questions

active listening

liaising with personnel from other services

asking for clarification from client or other persons at the scene

negotiating solutions

acknowledging and responding to a range of views

listening to questions

interpreting comments

Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including:

reading and understanding incident reports and case management materials

preparing handover reports for staff from associated services and/or receiving agencies

Use interpersonal skills, including:

working with others

relating to persons from differing cultural, social and religious backgrounds

Use a range of presentation strategies and techniques to provide information to the public and communicate with wide variety of people

Evaluate activities

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Scene may include, but is not limited to events such as:

Concerts

Exhibitions

Sporting events

Hazards are dangers or risks that may affect or influence ambulance care and may include, but are not limited to:

Lighting

Surfaces

Atmospheric conditions

Climatic conditions

Vehicles

Structures

Bystanders

Human judgement and influence

Emergency and allied services may include, but are not limited to:

Ambulance Command

Incident Control

Police

Fire

SES

Voluntary emergency personnel

Electricity and water service

Information may include:

How to participate

Publicity material

Contact information

Prevention and mitigation strategies

Community may include:

Local community

Business community including a range of ages and persons from culturally and linguistically diverse backgrounds

People with a disability

Opportunities to promote may include:

Answering general enquiries

Presentations at community group gatherings

Special interest forums

Other organisation forums

Community events and festivals

Participating in conferences

Representing organisation on associations and committees

School visits

Special promotions may include:

Career promotions

Local shows

Marches and ceremonies

Organisation specific weeks and regular state/ national events

Shopping mall promotions

Appropriate person may include:

More senior personnel

Personnel with specific expertise

Community liaison officer

Other organisation

Bilingual

Response may include:

Referral

Provide action

Details of where to access further information

Prevention and mitigation techniques may include:

Dances

School/community group visitations/presentations

Open days

Specific cooperative arrangements with community groups

Business owners

Shopping centres/malls, etc

... and should focus on

Local community issues and the fostering of closer linkages/partnership with policy